It makes me really mad when people post on the FB wall saying that no one monitors the Twitter or FB pages (work-ish related talk right here, btw).
Here’s a thought: It’s monitored for over 40 hours a week and then some by myself and several other people. If your post was missed by some reason, it’s because we’re a company who gets a large amount of posts each day to sort through. Sometimes, things get lost. Chill out and stop making assumptions. Someone is there sorting through and answering posts every. single. day.
Some people have way too much time on their hands.